Senior care companies

A proprietary voice agent platform, built around your operations.

We design and build a voice AI platform that fits your senior care business — daily check-in calls, wellbeing monitoring and alerts, purpose customization, and deep operational and technical integration.

Daily check-insWellbeing alertsPurpose-builtOps integration

What we build

A platform, not a bot.

A bot answers a prompt. A platform runs an operation — schedules calls, monitors wellbeing, raises alerts, feeds your systems and produces longitudinal signal. That is what we build for you.

Capabilities

Built around the work senior care actually does.

Six capabilities that make up the platform, each shaped to your objectives rather than shipped as a fixed product.

Daily check-ins01

Daily check-in calls

Scheduled companion calls that open with a warm check on how each person is feeling, establishing the baseline for mood and wellbeing signal.

Monitoring02

Wellbeing monitoring and alerts

Continuous detection of pain, discomfort and distress in conversation, with alerts routed into your escalation chains in real time.

Purpose fit03

Purpose customization

The agent's objectives, tone and call structure are shaped to your business goals — retention, cognitive care, adherence, isolation reduction or a mix.

Operations04

Operational integration

The platform plugs into rostering, care records and escalation chains, so calls, findings and alerts land where your teams already work.

Technology05

Technical integration

Telephony, CRM/EHR and IoT teleassistance systems connect through the platform, so the voice layer sits inside your existing stack.

Signal06

Longitudinal signal layer

The same calls feed CogPath cognitive patterns and VGDS mood signal, turning recurring conversation into a repeatable measurement layer.

How it fits operations

Shaped around your operation, not the other way around.

The platform adapts to your workflows, your escalation model and your data stack — because a voice layer only works if it fits how you already run.

01The platform fits how your teams already work.Call schedules, findings and summaries are shaped around your care processes and rostering, so the voice layer becomes part of the operation rather than a separate console your staff have to check.Your workflows
02Alerts follow your escalation model, not ours.Detection thresholds, routing and on-call handling are configured to your escalation chains, so a signal that needs attention reaches the right person through the path you already trust.Your escalation model
03It sits inside your data stack.Telephony, CRM/EHR and teleassistance systems integrate through the platform, and it can run on-premise or in your tenancy so data residency and control stay on your terms.Your data stack

Build process

From discovery to scale, on a track you can see.

A structured build that de-risks the platform before it reaches your whole population.

Phase 01

Discover

We map your operations, objectives, resident population and the systems the platform has to work with.

Phase 02

Design

Call logic, agent purpose, signal requirements and escalation model are designed against those objectives.

Phase 03

Build

The platform is assembled on Verbasync IP — call orchestration, CareLM interaction and the signal modules you need.

Phase 04

Integrate

Rostering, care records, CRM/EHR, telephony and IoT teleassistance are wired into the platform.

Phase 05

Pilot

A controlled pilot validates call quality, alerting and signal against your operating reality before wider rollout.

Phase 06

Scale

The platform moves into production across your population with agreed SLAs and a defined operating model.

Scope a bespoke platform.

Bring your operations, objectives and systems, and we will design a voice agent platform that fits them — built on IP that is already in production.